Privacy Policy

Effective Date: December 2024

At DUSETRA (“we,” “our,” “us”), we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, dusetra.com, or interact with our services.

1. Information We Collect

We may collect the following types of personal information:

    •    Personal Identifiable Information (PII): Name, email address, phone number, and other contact details you provide.

    •    Business Information: Details about your business or proposed business when filling out forms.

    •    Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.

    •    Cookies and Tracking Technologies: Data collected via cookies and similar technologies to improve your user experience.

2. How We Use Your Information

We use your information for the following purposes:

    •    To process and manage your requests for assistance with trade license applications.

    •    To communicate with you regarding your inquiries or services.

    •    To improve our website and customer experience.

    •    To comply with legal and regulatory requirements.

3. Sharing Your Information

We may share your information with trusted third parties, such as:

    •    Free Zone Authorities: To facilitate your trade license application.

    •    Service Providers: For website hosting, analytics, or email communication services.

    •    Legal Authorities: When required by law or to protect our rights.

We do not sell or rent your personal information to third parties.

4. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse. However, no online data transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

    •    The right to access, update, or delete your data.

    •    The right to withdraw consent where processing is based on consent.

    •    The right to lodge a complaint with a data protection authority if you believe your rights have been violated.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. You can disable cookies in your browser settings, but some features of the website may not function properly as a result.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Email: info@dusetra.com

This policy complies with general privacy laws (GDPR and CCPA).